How to Get the Contact Button on Instagram (Updated)

Keynote

You may wonder how to get the contact button on Instagram to look more professional to your customers on this platform. All you have to do is switch your account to a business account and enter your contact information to get the Instagram contact button.

Instagram has become a massive marketplace for brands and businesses, helping them promote their services and products with many useful features to expand their reach. To use your Instagram account more effectively and increase your impact, you can use the contact button, which can be very helpful on your journey.

In this blog post, I’ll demonstrate how to get the contact button on your Instagram profile and explain its importance for your growth.

Why Should You Get a Contact Button?

First and foremost, having an easily accessible and apparent contact button that allows users and potential customers to reach out to you directly creates a strong first impression about credibility. You can signal your professionalism with the contact button. When a user encounters your account for the first time, you signal your professionalism and credibility at first sight. That’s a strong indicator of your legitimacy, which leads users to proceed with their examination of your Instagram account.

Secondly, you enhance customer engagement with this little button that exceeds its size. This enhances user experience, allowing them to ask questions easily. What this can result in is increased customer satisfaction!

Also, thinking more straightly and pragmatically, it reduces the friction for customers trying to reach out to you. You can communicate with your customers more efficiently, easily, and clearly.

So, learning how to get the contact button on Instagram is crucial for your presence to be solid on this platform.

Steps for Getting the Instagram Contact Button

Now, you probably are more eager to learn how to get the contact button on Instagram. You should switch your account to a business profile to get the button. Follow these easy steps:

1. Go to your Instagram profile and find the three horizontal lines at the top right of your screen. This will lead you to the main menu of Instagram.

2. Scroll down to the option “For professionals”.

3. Tap “Account type and tools”.

4. Choose “Switch to Professional Account.”

5. Choose one of the categories that suit your business.

6. Choose “Business” as your type.

7. Add your contact information respectively: your email address, location, and phone number. Also, you can enable calling on Instagram.

8. By logging in to your Facebook account, you can connect to your accounts. Just follow the prompts to connect them.

You are done after finishing this process. That’s how easy it is to get a contact button on Instagram. Also, you will have the chance to benefit from all other aspects of an Instagram business account.

How to Change Contact Button Information?

After a while, you may want to change the information on your contact. Your address may change, or you just now start using a WhatsApp line to contact your customers. It doesn’t matter. It is quite easy to change the contact button information.

  • Go to your Instagram profile.
  • Find the “Edit profile” button under your biography.
  • Choose “Contact options and fill in or change options: email address, business phone number, Instagram audio calling, Business address, WhatsApp Business phone number.
  • Tap on “Save” and you are done.

My advice is to you fill in all the options available to look more professional, credible and accessible to your customers.

How to Display Contact Information

Here are the easy steps to display your contact information on your profile. All you need to do is again go to your Instagram profile and choose “Edit profile”. Then, choose “Profile Display” and choose “Display contact info” to make it appear on your profile.

FAQs

Is it possible to add multiple contact information to my account?

Yes! You can add different multiple contact information to your account if you have a business account. You can add your email address, phone number, business address, and even your WhatsApp Business phone number. In that way, you offer your customers multiple ways to get in touch with your brand or entity. So, you become more accessible and professional.

I cannot see the contact button, what should I do?

First of all, be sure to take all the necessary steps. Ensure you have added your contact information. If there’s nothing left undone, restart the app or reach out to Instagram support.

Can I hide my contact information after setting it up?

Yes, you can hide your contact information. Go to your profile, choose “Edit Profile,” then “Profile Display,” and toggle off “Display contact info”.

Written by
Stacey Thornhill

Stacey Thornhill leads the way in digital media and content strategy. She perfectly combines her marketing passion with a rich expertise in digital platforms like Instagram, YouTube, LinkedIn, and Facebook.

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