Live Support
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Online
Live Support
Online
Service Performance and Delivery
Can I track the progress of my order?
Yes, you can track your order progress in your account dashboard under by visiting https://views4you.com/order-track/ You will see the status and any updates related to your order.
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Order track says it is “completed” but it is not. Can you help?
We apologize for any inconvenience. Please provide the details of what you believe is incomplete. Our support team will investigate the issue immediately and ensure that your order is completed as promised. If there is any discrepancy, we will rectify it as soon as possible.
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How long will it take to receive my order?
Delivery times vary depending on the service and package you choose. Typically, you can expect to see results within 24-48 hours for most services. If you think there is no change in your account after 7days of the purchase, please reach out to customer support with the date of the order, quantity, last 4 number of the card and email account used while purchasing.
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My order hasn't been started delivered yet. Can you help?
We apologize for the delay. Please provide date of the order, quantity, last 4 number of the card and email account used while purchasing and we will check the status for you. Occasionally, there may be delays due to high demand or platform updates, but we will ensure your order is fulfilled as soon as possible.
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What should I do if my order is delayed?
If your order is delayed beyond the expected timeframe, please contact our support team with the order, quantity, last 4 number of the card and email account used while purchasing. We will investigate the delay and ensure your order is completed promptly.
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Payment and Billing
Is it safe to enter my payment information on your site?
Yes, our website uses secure encryption to protect your payment information. We comply with industry standards to ensure your data is safe.
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What should I do if I see an unauthorized charge on my account?
Contact our support team immediately with details of the unauthorized charge. We secure your payments therefore, this is not a think you will face on our side. We will investigate and take appropriate action to resolve the issue.
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I was charged but didn’t receive my order. What should I do?
We’re sorry to hear about this issue. Please provide your order number and payment details, and our support team will investigate the matter promptly and resolve it for you.
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I was charged twice but didn’t receive my order. What should I do?
We’re sorry to hear about this issue. Sometimes this may happen due to low internet connection and your try to purchase one after the other at a time. Please provide your order number and payment details, and our support team will investigate the matter promptly and resolve it for you.
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Can I get a receipt for my purchase?
Yes, can ask for a receipt by contacting customer support with the order, quantity, last 4 numbers of the card and email account used while purchasing.
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Service Issues and Refunds
Are these services organic?
Our services are designed to provide a mix of both organic and non-organic engagement to help boost your social media presence. While we strive to use real, high-quality profiles for likes, views, and followers, it is important to note that these services are intended to enhance your visibility and credibility on social media platforms. For completely organic growth, we recommend complementing our services with your own content strategies, such as creating engaging posts and interacting with your audience regularly. If you have any concerns or need more details, please contact our support team.
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Can I get a refund if I'm not satisfied with the service?
Customer satisfaction is our priority. If you’re not satisfied with the service, please contact our support team after 7 days of your purchase. We will review your case and provide a resolution, which may include a refund or a service credit.
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How can I request a refund?
To request a refund, contact our support team with your order number and the reason for the refund request. Also provide the order, quantity, last 4 numbers of the card and email account used while purchasing. We will review your request and process it accordingly.
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What happens if I lose followers or likes after a while?
We offer a retention guarantee. If you notice a significant drop in followers or likes within a certain period, contact our support team, and we will refill the service as per our policy.
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Will using your services get my account banned?
Our services are designed to be safe and comply with social media platforms’ terms of service. However, it’s important to follow the best practices and not overuse growth services. We recommend using our services moderately to avoid any potential risks.
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I accidentally provided the wrong link for the service I purchased. Can I change it?
If you provided the wrong link, please contact our support team immediately with your correct link, the order, quantity, last 4 numbers of the card, and email account used while purchasing. We will update your order details if it hasn’t been processed yet. If the link you provided is not valid, we will make it “pending” and ask you to provide the correct URL.
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Is there any way to speed up the delivery of my order?
We strive to deliver all orders as quickly as possible. If you need expedited service, please contact our support team to discuss available options and any additional costs that may apply.
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Can I pause my service if needed?
No, you cannot pause your service.
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My channel is a “topic channel” and my order is cancelled. What will happen now?
We apologize for the inconvenience. Unfortunately, our services are not compatible with “topic channels” due to restrictions on these types of accounts. Since your order has been canceled, you can ask a full refund. Please contact our support team with your order details, and we will expedite the refund process. We recommend using our services with personal or brand channels instead. If you have another personal or brand channel, you can provide us with the details of that channel, and we will be happy to apply the service to it instead. If you need further assistance or have any other questions, feel free to reach out to us.
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How to know if my channel/video is restricted or not?
To check if your channel or video has any restrictions, you can use our free tool available at YouTube Restrictions Checker. Simply enter the URL of your channel or video, and our tool will analyze it for any restrictions that might affect the delivery of our services.
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The URL I provided says it is restricted. What will I do now?
If the URL you provided is restricted, it means our services cannot be applied to that particular channel or video. Here are your options:
- Provide an Alternative URL: If you have another channel or video that is not restricted, please provide us with the new URL. We can apply the service to this alternative link.
- Resolve the Restriction: Sometimes, restrictions can be resolved by reviewing and addressing any policy violations or issues on the platform. Once the restriction is lifted, you can notify us, and we will proceed with your order.
- Request a Refund: If you are unable to provide an alternative URL or resolve the restriction, you can request a full refund. Please contact our support team with your order details, and we will process the refund promptly.
If you need further assistance or have any other questions, feel free to reach out to our support team.
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What will happen if I use any other service while using Views4You as well?
Using multiple services simultaneously can sometimes lead to complications, such as overlapping orders, delivery delays, or inconsistent results. Here are a few things to keep in mind:
- Order Management: If you use other services alongside Views4You, ensure that the orders are properly managed and there is no overlap. Overlapping orders can cause discrepancies in the delivery of likes, views, or followers.
- Quality Control: Different services may have varying standards of quality. Mixing services could result in uneven or unpredictable engagement metrics, potentially affecting the authenticity of your account’s growth.
- Platform Compliance: Using multiple growth services might increase the risk of violating platform policies. Ensure that any additional services you use are compliant with the terms of the social media platforms.
- Support and Guarantees: Our support team and guarantees apply only to services provided by Views4You. If issues arise from using multiple services, it may complicate our ability to provide support or honor guarantees.
For the best results and to avoid any potential issues, we recommend sticking with one reliable service provider at a time.
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